In today’s integrated business world, Owners and Chief Executive Officers are routinely pushed toward higher productivity levels, yet given fewer material and financial resources. Implementing Profit Improvement Programs (“PIP”) is the first step to ensure sustained sales and profit growth. Our program provides assurance that our Clients remain committed to achieving all the profits that they should earn and that the entire organization remains focused upon accomplishing the set goals and objectives. The fundamental responsibility of our consulting team is to support and facilitate our Clients in their efforts to improve operations and grow corporate profits.
We have developed a comprehensive process to focus on the issues associated with leading and managing a company by dividing each PIP into four phases. These phases are: As Is Model, To Be Model, Implementation and Reinforcement.
Phase I “As Is Model”
RSC CONSULTING SERVICES conduct an on-site review of the Client’s company to evaluate the strengths, weaknesses and opportunities of the Client’s business. Our consultant works full time at the Client’s facilities until the As Is Model is completed. Consultants investigate client processes by reviewing the Company’s history, organization, controls, policies, procedures and profit earning results. During this first phase of the engagement, the consultant interviews a diverse cross-section of the employees, managers, senior management, the owner(s) and family members, if applicable. The goal is to gain insight regarding the challenges and opportunities of the Client’s business. The consultant obtains employee feedback as well as suggestions for improvements that may add value to the Client’s business. The research also includes interviews with the Client’s banker, outside accounting firm, insurance brokers/agents and attorneys. A review is performed of the operating processes, procedures and management reporting. Specialized review procedures guarantee detailed analysis for the business categories discussed below.
Service: The consultant studies the Client’s requirements and evaluates the management plans, paying specific attention to the sales and marketing efforts, service procedures, expense controls, pricing and profit structure, accounting methods, employee productivity and compensation programs. During the engagement, the consultant will review sourcing, purchasing, inventory management and other control factors, if applicable.
Retail: The consultant analyzes the Client’s floor space utilization, product merchandising, store layout, inventory security procedures and inventory turnover.
Manufacturing: The Client’s Labor, materials and overhead costs, plant layout, production and inventory control, and other key issues are assessed to generate additional profitable operations.
Quality: The consultant investigates quality assurance programs and management compliance to assist Clients dedicated to quality processes and procedures. Quality training, documentation, procedures, periodic review, measurement and management awareness will be reviewed during the consulting engagement. If applicable, the consultant will review and evaluate the Client’s procedures and documentation for “ISO 9000” registration.
RSC CONSULTING SERVICES have provided Profit Improvement results for a variety of businesses in a number of industries. Our consulting engagements are customized to accomplish the specific objectives of each client by focusing on efficiency, cost controls, sales growth, productivity, profit improvement and organizational strength. Our consultants assist Clients in implementing functional and effective management controls to support the Company in accomplishing its long-term strategic objectives.
The consulting engagement may also concentrate on strategic business and succession planning for family-owned businesses. The consultant’s efforts frequently focus on specific areas such as: sales, marketing, purchasing, inventory management, production, financial reporting and cost controls. Services may also be provided in other management disciplines such as leadership, empowerment, compensation programs, employee accountability, training and measurement/benchmarking. All aspects of the review are then discussed with the Client. The As Is Model is complete only when the Client and the consultant are satisfied that all functional areas of the company have been reviewed and completely defined.
